Special Note Regarding the SIM: I was told that the SIM execution can be negatively affected occasionally by users that trade high volume with 1000s of contracts (basically a few users doing unrealistic trades for typical retail). I actually did not, and had no loss of charts, workspaces or settings. I would suggest that you back up your data first. I took notes during the call and re-tested this, but this might not work for everyone. The rep stated that moderate users could do this every 2-4 weeks to avoid some of the issues described above.ĭISCLAIMER: Use at your own risk. SUMMARY: How to clean the various caches that TS 10.0 establishes throughout your windows desktop application. Following is the step-by-step info I got from the representative when I called for support. I actually had to switch over to my phone to close a trade which has never happened before. Long delays in order execution, incomplete processing of OSO orders, error messages stating to "close the trade manually", etc. I had some issues with the TradeStation SIM today.
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